Wholesale Lab Ltd
Effective Date: 09-07-2025
- Introduction
At Wholesale Lab Ltd, we are committed to protecting the privacy and security of our customers and website users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By engaging with our website, placing an order, or otherwise interacting with us, you agree to the practices described in this policy. - Company Details
Company Name: Wholesale Lab Ltd
Company Registration No.: 14712150
Registered Office: Unit 7 Whalley New Road, Blackburn, Lancashire, BB1 9SU
Email: info@wholesalelab.co.uk - Personal Data We Collect
We may collect and process the following categories of personal data:
Identification Data: Full name, title, date of birth (if provided)
Contact Details: Email address, telephone number, billing and delivery addresses
Transaction Data: Order history, payment information (processed securely by third-party providers)
Technical Data: IP address, browser type, device information, and usage patterns via cookies
Marketing Preferences: Where consent is given, preferences for receiving marketing communications - How We Use Your Personal Data
We process personal data for the following lawful purposes:
To fulfil and manage your orders and deliveries
To respond to enquiries or customer service requests
To maintain accurate business and financial records
To personalise your experience and improve our website
To comply with legal and regulatory obligations
To send marketing communications (only where you have opted in)
We rely on lawful bases including contract performance, legal obligation, legitimate interest, and consent (where applicable). - Sharing and Disclosure
We do not sell or rent your data. However, we may share data with trusted third parties for legitimate business purposes:
Service Providers: Couriers, payment processors, IT infrastructure partners
Sales Platforms: (e.g. Amazon, eBay) when applicable to order fulfilment
Regulatory or Legal Bodies: Where disclosure is required by law or necessary to protect our legal rights
All third parties are bound by data processing agreements and must comply with relevant data protection laws. - Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
Fulfilling your orders and providing after-sales support
Maintaining business and accounting records (typically up to 6 years)
Complying with legal and tax obligations - Your Data Protection Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request rectification or erasure of your data
Restrict or object to data processing
Withdraw consent at any time (where processing is based on consent)
Data portability, where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at info@wholesalelab.co.uk. - Cookies and Tracking Technologies
Our website uses cookies to improve functionality, analyse traffic, and personalise user experience. You may manage your cookie preferences via your browser settings. For more detail, please refer to our Cookie Policy [link if applicable]. - External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies before providing personal data. - Updates to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically. - Contact
If you have any questions, concerns, or requests regarding this policy or our data practices, please contact:
Data Protection Officer
Wholesale Lab Ltd
Email: info@wholesalelab.co.uk
Registered Office: Unit 7 Whalley New Road, Blackburn, BB1 9SU